By accessing this website and using our services, you agree to the following terms and conditions. Please read them carefully. If you do not agree, you should not use this site or its services.

1. Services

Neurodiverse Minds Leaders / NeuroCoach (operated by Melody Gramajo) provides neuro-strategy consulting, family support programs, corporate inclusion training, and professional certification through the Neurodiverse Minds Leaders (NML) program. The specific scope, deliverables, and terms of each engagement will be defined in individual service agreements or program enrollment documents, which take precedence where more specific.

2. Payments and Cancellations

All service prices are listed in United States Dollars (USD) unless otherwise stated. Payments are processed through secure third-party platforms. For 1:1 consulting sessions and packages:

• Cancellations made at least 24 hours before a scheduled session are eligible for rescheduling at no charge.
• Cancellations made less than 24 hours before a session may not be eligible for rescheduling.
• No-shows without prior notice forfeit the session.

For program enrollments (e.g. NML Founders Edition), refund eligibility is subject to the terms communicated at the time of purchase. Please review these terms at checkout or contact mel@neurocoach.pro with any questions.

3. Intellectual Property

All content published on this website · including articles, guides, frameworks, templates, videos, and course materials · is the exclusive property of Neurodiverse Minds / NeuroCoach and is protected by applicable intellectual property laws. Content is provided for personal use or internal team use only. Reproduction, redistribution, resale, or publication of any materials without prior written permission from Melody Gramajo is strictly prohibited.

4. Community Conduct

Members of the Neurodiverse Minds free community on Skool (and any associated paid community spaces) agree to maintain a respectful, judgment-free, and inclusive environment. The following behaviors are grounds for immediate removal from the community:

• Harassment, bullying, or discrimination of any kind
• Sharing misinformation or unverified clinical claims
• Promoting unrelated products or services without permission
• Any conduct that violates the spirit of psychological safety this community is built on

We reserve the right to remove any member who violates these standards at our sole discretion and without prior notice.

5. Limitation of Liability

To the fullest extent permitted by law, Neurodiverse Minds / NeuroCoach shall not be liable for any indirect, incidental, consequential, or punitive damages arising from your use of this website or its services. Our total liability for any claim related to our services shall not exceed the amount paid by you for the specific service giving rise to the claim.

6. Changes to These Terms

We reserve the right to update these Terms & Conditions at any time. Changes will be published on this page with an updated date. Continued use of the website following any changes constitutes your acceptance of the revised terms.

7. Contact

For any questions regarding these Terms & Conditions, please contact us at mel@neurocoach.pro.